The Power of the Probing Question
The single, most powerful method in facilitating effective teamwork is the Probing Question. The most effective way to involve people in problem solving, strategic planning, or informational dialogue is to ask Probing Questions.
What are the six elements of a Probing Question?
1. It cannot be answered with a ”yes” or “no.”
2. It requires a thoughtful explanation.
3. It draws on the knowledge, experience, insight, expertise and intuition of the person answering the question.
4. It has no bias or predetermined answer.
5. It facilitates synergy through honest inquiry.
6. It causes others to search for an answer.
The “Advanced Team System” includes highly effective tools and processes for Teamwork, Problem Solving and Strategic Planning. These are products and training of the Center for Creative Teamwork (all featured in the left side bar of this blog). These processes are built around the use of Probing Questions and the Team Communication Cycle.
These two elements are unique and distinguishing features because most processes teach the use of yes/no and controlling questions that actually reduce effectiveness.
Why are Probing Questions so effective? It is because they engage others by facilitating inquiry and curiosity. When people become curious, they begin to wonder. When they wonder, they start thinking about the questions and their subconscious minds begin to filter through thoughts, ideas and experiences in an attempt to address the inquiry and wonder. Soon they are fully engaged and cannot help but offer their insights. As each team member answers the Probing Question, based upon their own unique insight, experience and expertise, the team collects the information needed for a rational outcome and focused discussion using the Team Communication Cycle.
Next Post: The Team Communication Cycle